Ashley Furniture HomeStore - Fairlawn, OH - Nextdoor (2024)

FAQs

Is Ashley Furniture different from Ashley HomeStore? ›

Ashley Home Stores Ltd.

(doing business as Ashley and still known as Ashley Furniture HomeStore in some countries) is an American furniture store chain that sells Ashley Furniture products. Opened in 1997, the chain comprises over 2000 locations worldwide.

Ashley Furniture Industries

Ashley HomeStore / Parent organization

Exchanges/Refunds

With the exception of damaged or defective merchandise, shipping, delivery, and handling charges are nonrefundable, and return shipping or pickup fees may apply. Most refunds or credits are based on the payment method used at the time of purchase.

Started in the 1970s as Arcadia Furniture in the town of the same name, Ashley was originally a hole-in-the-wall producer of cabinets and tables that sold its products through a Chicago-based sales agency called Ashley Furniture Corp.

Ashley Furniture pieces are made with different types of materials that range in durability, from particle board and poly fiber to solid wood and real leather.

Ashley Furniture is headquartered in Arcadia, Wisconsin. The brand manufactures furniture for living rooms, bedrooms, and dining rooms in the USA and distributes it globally. Besides Wisconsin, the brand also has manufacturing facilities in Mississippi, Florida, North Carolina, Pennsylvania, China, and Vietnam.

Costco is an excellent option for those seeking value and peace of mind, while Ashley Furniture may be a better fit if you're looking for specialized pieces with a focus on design and quality.

Weaknesses of Ashley Furniture

Quality Control and Customer Service Issues: Some customers have reported issues with quality control and customer service, which can negatively impact their experience with the brand. Addressing these concerns is crucial to maintain customer satisfaction and loyalty.

Ashley Furniture Industries collaborates with business owners from all over the world to maximize profits and minimize expenses. Our global reach and exceptional team have made us the #1 furniture selling brand in the USA for over 17 consecutive years and the largest furniture manufacturer in the world.

Why is Ashley Furniture so popular? ›

Furniture that is built better and has a fantastic price is unbeatable and that is what makes Ashley stand out. Ashley Furniture has been a staple for Homemakers since 1990! A partnership much like the products they produce, built to last.

In April 2022, plaintiff Stephanie Aberl filed a class action suit against Ashley in San Diego superior court, alleging the furniture company misled customers into believing certain items were worth more money than they actually were.

Instead find yourself an alternative—a loveseat, an armchair, a settee. You'll be surprised what might work—even something non-traditional like a chaise, bench or a stack of floor pillows can get the job done. Need some proof?

As a member of the Ashley Advantage program, you have access to account management on our Ashley HomeStore Mobile APP for our Synchrony cardholders, as well as online portals for our Wells Fargo, Great American Finance & West Creek Financial cardholders.

Ashley Furniture class action settlement payment emails from Kroll Settlement Administration LLC are legitimate, according to the Ashley Furniture class action settlement website.

Ashley Furniture had been accused of using fake original sale prices to make consumers believe they were getting items at a discounted price. Aberl claimed Ashley Furniture violated a trio of California consumer protection laws, as well as allegedly being guilty of fraud.

Our products have been thoroughly tested and officially meet rigorous safety standards that protect you and your family from over 10,000 chemicals known to pollute the home.

There is no evidence it is effective, and claims made by Black about fascia have been characterized as pseudoscience. The FasciaBlaster is marketed as expected to cause bruising, and some users have reported various injuries in addition to bruising following use.