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Analyze business needs to develop and implement solutions that leverage systems and processes with a moderate degree of latitude. Work with the business to understand their needs, related to information technology and enhance business processes by identifying new functionality. Utilize working knowledge of the organization’s technology infrastructure and specific software applications to assist the business with implementing strategic vision through technology. Identify, coordinate, document, and implement business requirements by determining solutions that enhance business systems, as well as provide support to business operations and processes. Work is performed under moderate supervision.
Responsibilities
- Identify business requirements (e.g., needs, objectives, functions, features, input and output) and translate into delivered technical solutions
- Utilize Navy Federal approved software development tools and software applications to design, develop, implement and maintain custom code business solutions that align with business initiatives and corporate strategies
- Facilitate user acceptance testing to include developing and executing test cases, test criteria, scenarios, and communication with project teams; ensure acceptance of delivered solutions; validate and document results
- Partner with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production; obtain required approvals and transition project to production
- Provide follow-up to monitor the progress of planned improvement project implementations to assure timely action, support and achievement of expected benefits
- Collaborate with key partners in the development and delivery of solutions
- Involved in cross-organizational task groups concerning new automated systems, products and/or services
- Perform annual recertification on Navy Federal standards as they relate to the platform
- Create and maintain accurate, detailed and consistent documentation thru all phases of the Systems Development Life-Cycle
- Contribute knowledge management articles for created solutions.
- Apply and communicate changes and new trends in systems/technology
- Evaluate operational efficiency and effectiveness
- Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
- Interpret results of analysis; present recommendations, alternatives and implications
- Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
- Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
- Develop, recommend and document adjustments to workflow to streamline processes
- Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
- Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; present conclusions and recommendations to management
- Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
- Develop and oversee projects, plans, and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximize effectiveness and mitigate future exposure
- Lead, guide and mentor peers
- Perform other duties as assigned
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training and experience
- Working knowledge of software development best practices
- 3+ years experience in working with application development platforms (e.g., C#, JavaScript, SQL, MongoDB, Azure Cloud, etc.)
- Experience in programming end to end custom code solutions
- In depth knowledge of evolving web standards, information architecture and usability with impact on web applications programs
- Experience in developing and testing software
- Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
- Working knowledge of data querying, reporting, forecasting, analysis and operations research
- Ability to analyze technical issues in order to recommend, develop and/or implement strategies and achieve objectives
- Experience in communicating complex technical issues to non-technical audiences
- Experience in problem resolution including determining root cause, scope and scale of issues
- Experience in leading collaborative work teams
- Experience in leading projects and/or initiatives of small to medium scope
- Experience in managing multiple priorities independently and/or in a team environment to achieve goals
- Experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
- Participate in mandatory Navy Federal standards and policy training, including information security, testing, knowledge management, records information management and enterprise Architecture Review Board standards
- Successfully complete required training, assessments and certifications to learn core principles of the citizen development application development platforms
- Successfully complete required training, assessments and certifications to learn core principles of the citizen development application development platforms
- Effective skill resolving conflicting requests and meeting changing requirements
- Effective research, analytical, and problem solving skills
- Effective skill interpreting and synthesizing large amounts of information
- Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
- Effective skill identifying and analyzing business requirements and recommending solutions
- Effective organizational, planning and time management skills
- Effective verbal, interpersonal and written communication skills
- Effective database, word processing, spreadsheet and presentation software skills
Desired Qualifications:
- Working knowledge of Navy Federal Project Portfolio Management
- Working knowledge of Navy Federal products, services, programs, policies and procedures
Hours: Monday – Friday, 8:00AM – 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 141 Security Dr. Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
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- Ripplematch Campus Forward Award – Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
